Order Processing Times

We will endeavor to have your order invoiced, picked and packed in the next  business day.

• Please note that business days are Monday till Friday - Pacific Standard Time (PST)
• Our parcels are picked up daily between Monday and Friday- Pacific standard Time (PST)
  During the Christmas Period our normal processing times can be affected due to the sheer volume of orders being placed during this time. We will of course try to keep this to a minimum, but please be aware during this extremely busy time delays in dispatching orders can occur. 
  
• We endeavor to have all domestic express orders to ship the same day if orders are placed before 3:00PM PST. (Weekends/Public Holidays excluded)
• All time frames quoted exclude US Holidays.
• Free Shipping if order total $50.00 or more for US, and $75.00 or more for all others  countries. 
  
  

USA  Shipping Details

4 Shipping Options

• - Express Shipping 2-5 Days :  $11.95
• - Express Free Shipping 2-5 days: Total orders $75.00 or more
• - Flat Rate 10-14 Business days: $9.99
• - Free Shipping 10-14 Business days: orders $50 or more

 UK Shipping Times

10-14 Days

All shipping times are working days (Mon-Fri) and based from the time you placed your order. 

Express Shipping is same day dispatch and priority over standard orders. 

All shipping times are estimates based on recent delivery times, we are not responsible for any delays due to no fault of our own such as due to couriers, customs or COVID-19. 

UK Tracking

All domestic orders are sent via Royal Mail, you can track your order here. 


International Shipping Times

All shipping times are working days (Mon-Fri) and based from the time you placed your order. 

Express Shipping is same day dispatch and priority over standard orders. 

All shipping times are estimates based on recent delivery times, we are not responsible for any delays due to no fault of our own such as due to couriers, customs or COVID-19. 

Australia 

2-3 Weeks

Canada 

2-4 Weeks

New Zealand 

2-4 Weeks

 International Customs

International customers are responsible for any customs duties, taxes or fees payable that may arise, this is not part of the shipping and handling fee paid when you make your purchase. Please check with your local postal services for full details on thresholds. 

International Tracking

When parcels are shipped from our warehouse, an automated email is sent to customers to provide the tracking number for that shipment.

Once the parcel reaches your country, it then is subject to be checked and cleared by the Customs Department in your region. This process can take 3-10 business days usually, depending on where you live.

After that has occurred, and your parcel has cleared Customs, the parcel is then handed over to the postal service in your region to complete delivery to your location.

For information about your specific parcel, please use the tracking number provided on the website relevant to your region:

UK Royal Mail
Australia - Australia Post
Canada - Canada Post
United States - USPS
Ireland Post